![]() Taxes, fees and surcharges extra and subject to change during and after the promotional period installation/network activation, equipment and additional services are extra. Spectrum Internet® Gig promotion price is $89.99/mo standard rates apply after yr. **Limited time offer subject to change valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. But for now, they’re likely to be more than you’ll need. And as new technologies like 8K and next gen gaming systems emerge, gig speeds** may be more practical for the average household. That said, if you want to all but guarantee enough speed for all, or you want an internet connection so fast you can brag about it, gigabit may be the way to go. Gigabit internet is growing in popularity, but speeds of 1 Gbps are overkill for the average user. With up to 35 Mbps* upload speed, it should be able to handle multiple people gaming and working from home simultaneously. ![]() While not for everyone, a gigabit connection is great for hardcore gamers, households with multiple people streaming at once and people who work exclusively from home. For Contract Buyout qualifications, go to. Offer available to qualifying customers only who have no outstanding obligations to Charter. Payment amount will be determined by the Early Termination Fee on the final bill from the previous provider, not to exceed $500. Spectrum’s Mobile Services are not eligible for the buyout program. ![]() **To qualify for the Contract Buyout Program, a customer must order and install a combination of qualifying Video and Internet and/or Voice services offers not available in all areas. For a list of Gig capable modems, visit /modem. Gig capable modem required for Gig speed. Available Internet speeds may vary by address. An email can be sent to This will create a ticket for one of our agents to respond to within about 24 hours.* Speed based on wired connection. If your issue is not business-impacting, an email to our support team might be your best option. This is so that they both you and SpectrumVoIP can keep a record of the call and use the email for any follow up correspondence that may be needed for your issue. You can also dial 4-3-5-7 (this spells out H-E-L-P) on an of your SpectrumVoIP phones.ĭuring our support hours, we prioritize answering phone calls, so if your request is urgent or business impacting, please call in to make sure you are able to reach an agent for assistance as soon as possible.ĭuring your phone call, the agent you are speaking with will make notes about the reason for you call, and may ask you for your email address. The main number for technical support is 46. An on call agent will respond to your voicemail as soon as possible that same day. Our after hours support is handled through voicemails, so all you need to do is call in like normal and leave our support team a voicemail. For example, if your business operates during night hours or weekends and your phones go offline, please do not hesitate to call in for support. All Times in Central Time.Īfter hours support is available on an emergency basis. SpectrumVoIP's Technical Support Live Answering Hours are SpectrumVoIP's Technical Support department can be reached in 2 primary ways.
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